We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Location or service area details

• Any information you provide when contacting us via WhatsApp, phone, email, or website forms

Non-Personal Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the website

• Referring URLs

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and service requests

• Provide washing machine and appliance repair services

• Communicate with you regarding appointments or repairs

• Improve our website and service quality

• Analyze website traffic and user behavior

• Run advertising, remarketing, and promotional campaigns

3. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as your IP address, device type, browser, and pages visited. This data helps us improve our website performance and user experience.

Google Analytics may use cookies and similar technologies. You can learn more about how Google uses data by visiting Google’s privacy policy.

4. Advertising & Remarketing

MK REPAIR runs paid advertising campaigns, including remarketing, through platforms such as Google Ads.

This means:

• We may show ads to users who have previously visited our website

• Third-party vendors, including Google, use cookies to serve ads based on past visits

• Remarketing helps us show relevant service ads to potential customers

You can opt out of Google’s personalized advertising by adjusting your ad settings in your Google account.

5. Cookies

Our website may use cookies to:

• Analyze traffic and performance

• Support advertising and remarketing efforts

• Improve user experience

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following cases:

• With service providers assisting us in business operations (e.g., analytics or advertising tools)

• When required by law or legal process

• To protect our rights, safety, or property

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access your data

• The right to request correction or deletion

• The right to object to certain data processing activities

To exercise these rights, please contact us using the details below.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you may contact us:

MK REPAIR
Website: https://mkrepairservices.com/
Email: majidrepairservices@gmail.com
Phone: +6011-28863673